Privacy Policy
Effective Date: June 19, 2026
LEX Property Partners, LLC (“LEX Property Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you contact us, request services, use our website, or communicate with us by phone, email, or text message.
Business Information
LEX Property Partners, LLC
644 Kingston Road
Lexington, KY 40505
Phone: 859 407-7909
Email: doug@lexpropertypartners.com
Website: https://www.lexpropertypartners.com
Information We Collect
We may collect information that you provide directly to us, including:
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Name
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Phone number
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Email address
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Property address or service location
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Billing information
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Service request details
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Photos, notes, or documents related to requested work
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Communication history
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Estimate, invoice, and payment history
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Property access instructions or other job-related information
We may also collect limited technical information through our website or service platforms, such as website usage information, form submissions, and communication records.
How We Use Information
We use customer information to:
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Respond to inquiries
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Schedule appointments
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Provide estimates
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Perform requested services
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Send appointment confirmations and reminders
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Send job status updates
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Send invoices and payment-related notices
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Provide customer support
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Maintain business records
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Improve our services and operations
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Comply with legal, tax, insurance, and regulatory obligations
Text Message Communications
If you provide your mobile phone number, we may use it to send text messages related to your service request, appointment, job status, estimate, invoice, or customer support matter.
Message frequency may vary depending on your active service requests and communications with us.
Message and data rates may apply.
You may opt out at any time.
To stop receiving text messages, reply STOP.
For help, reply HELP or contact us at 859 407-7909 or
How We Share Information
We do not sell customer personal information.
We may share information only as reasonably necessary to operate our business and provide services, including with:
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Scheduling, customer management, and communication platforms
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Payment processors
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Insurance, accounting, legal, or compliance professionals
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Subcontractors, suppliers, or service partners when needed to complete requested work
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Government, regulatory, or legal authorities when required by law
Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for their marketing or promotional purposes.
Data Storage and Protection
We use reasonable administrative, technical, and organizational safeguards to protect customer information. Access to customer information is limited to those who need it for business purposes.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Customer Rights and Choices
You may contact us to request that we update, correct, or remove your information, subject to legal, accounting, tax, insurance, operational, and recordkeeping requirements.
To make a request, contact us at:
Phone: 859 407-7909
Email: doug@lexpropertypartners.com
Data Retention
We retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.
Links to Other Websites
Our website or communications may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Questions about these Terms of Service may be directed to:
LEX Property Partners, LLC
Phone: 859 407-7909
Email: doug@lexpropertypartners.com